Job Details

A company is looking for a Dispatcher II.Key ResponsibilitiesAnswer service calls and log them accurately in the work order systemField questions from customers and staff, directing them to the appropriate locationMonitor MiChart Grand Central and other systems to direct staff and meet timeliness metricsRequired QualificationsAbility and desire to provide excellent customer serviceExperience with the MiChart EVS Command Center or Patient Transportation ModuleProficient in Microsoft Office suite, specifically Outlook, Word, and ExcelAbility to multitask effectively in a fast-paced environmentGood judgment, especially when working independently during off shifts