Job Details

A company is looking for a Remote Patient Contact Center Specialist.Key ResponsibilitiesHandle a high volume of inbound calls from patients, providing exceptional customer serviceResearch and provide relevant information to patient inquiries, including promotional detailsMaintain accurate records in the Patient Contact Center and EMR databasesRequired QualificationsPrior experience in a Call Center or Customer Service environmentProficient in relevant computer applications, including data entry and typingWorking knowledge of customer service principles and call center technologyMust reside in New York, New Jersey, Connecticut, Pennsylvania, or MassachusettsHigh School diploma or equivalent required; degree in communications or related field preferred