Job Details

[Customer Service / Remote] - Anywhere in U.S. / Up to $54,080-yr / Comprehensive health coverage / 401(k) match / Work-life balance / Employer-paid disability and life insurance - As a Call Center Coordinator at Curana Health, you will: Manage a team of call center representatives to ensure high-quality customer service; Develop and implement efficient call center procedures and protocols; Monitor call center metrics and analyze data to identify areas for improvement; Train and onboard new call center employees; Create and maintain call center schedules to ensure adequate coverage; Collaborate with other departments to resolve customer issues and provide excellent service; Ensure compliance with company policies and procedures. Hiring Immediately >>