TPG Hotels & Resorts - - Responsibilities: Assist guests with late check-ins and early check-outs, providing a welcoming and hospitable atmosphere; Process check-ins and check-outs for guests arriving and departing during the night hours; Manage reservations and room assignments, ensuring accurate information and availability; Handle phone calls, take messages, and provide information to guests as needed; Compile and distribute daily reports to various departments, including management, housekeeping, and maintenance