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Job Details

Case Worker (3252)

  2026-02-16     The Salvation Army     Macon,GA  
Description:

This position is responsible for:

Monitors assigned caseload of clients participating in a short-term life management program, establishes program plan/goals and evaluates client's progress by conducting routine meetings with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment.

Key responsibilities:

  • Interviews applicants to determine eligibility for program enrollment based on established guidelines and requirements; conducts needs assessment, obtain pertinent information and establish program goals for eligible clients; refers applicants to other agencies if not appropriate for program.
  • Develops intake and case plans for client; instructs clients in completing necessary paperwork including goals and/or budget forms; completes orientation check-off form and obtains release of information forms when appropriate; completes social history on new clients each week.
  • Prepares and maintains case records and logs on all assigned clients; ensures the accuracy and completeness of the same; enters pertinent information into the established Homeless Management Information System (HMIS)
  • Meets regularly with clients to discuss and evaluate their progress; prepares accurate and up-to-date records documenting the same; receives incident reports and enforces disciplinary actions for infractions of the house guidelines.
  • Plans, coordinates, and/or facilitates life management classes to assist clients in obtaining skills that will enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed.
Physical Requirements and Working Conditions:

Ability to meet attendance requirements, ability to read, write and communicate the English language; limited amount of physical effort required associated with walking, standing, lifting, and carrying light objects (less than 25 lbs.) 5-10% of work time.

Duties are performed seated. Sitting may be relieved by brief or occasional periods of standing or walking. Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Employee Benefits
  • Paid Time Off
  • Holiday Pay
  • Health. Dental, Vision Insurance
  • Life Insurance
  • Retirement Plans and more!


Education and Experience

Two years of college coursework form an accredited college or university in Social Work, Behavioral Science, or a related field;

Two (2) years' experience working in a social or public service environment with experience assisting the public;

Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities

Certifications:

Valid State Driver's License

EQUAL OPPORTUNITY EMPLOYER: VETERANS DISABLED


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