Job Details

Join a Great Team! Agency: 78th Medical Group at Robins AFB, GA Site: 78th Medical Group, Central Appointments, 1st Floor, Building 700 Hours: ON CALL (hours are 7:00 am until 4:00 pm with 1 hour for lunch) Duties: Validates eligibility through appropriate booking through Defense Eligibility Report System (DEERS). May be required to register patients not already in computer system, such as newborns. Maintains accurate and up-to-date patient schedules and logs. Utilizes the Government computer system tools and standard protocols (detail codes, freezing slots, and TRICARE on-line usage) to facilitate maintenance of appointment slots, rescheduling options, or cancellation processing. Validates basic patient demographic information prior to booking appointment for patients. Makes required updates. Makes required updates-failure to do so can result in the patient being booked incorrectly, i.e., an enrollee is not booked to their PCM. Calls patients or responds to secure messaging requests a...Medical, Clerk, High School, Processing, Healthcare, Business Services, Patient, Computer