Job Details

Servpro of Augusta is hiring a Business Development Director!

Benefits

• Competitive compensation
• Superior benefits
• Career progression
• Professional development
• And more!

As a Business Development Director, you will be making a difference every day by increasing brand awareness and sharing the SERVPRO story. In this role, you will be a vital team member in increasing franchise revenue by coordinating business development activities across all MUOs, working with leadership and cross-functional management teams to drive and implement franchise strategy and long-range planning based on current opportunities, risks, financing needs, and organizational capabilities.

Key Responsibilities

1. Ensure the culture of the franchise is adopted and maintained within all marketing teams.
2. Work with the executive management team and marketing managers to develop annual marketing plans and budgets.
3. Assign quarterly objectives based on the annual marketing plan and budget to all marketing managers, and hold managers accountable.
4. Define, revise, and implement policies, procedures, and guidelines across all marketing teams to ensure consistency across all MUOs.
5. Evaluate overall performance by gathering, analyzing, and interpreting key performance metrics (KPMs).
6. Develop in-depth knowledge of franchise products and services to identify profitable business opportunities.
7. Research new markets and emerging trends.
8. Analyze customer feedback to determine customer satisfaction levels and work with management to improve.
9. Build and maintain trusted relationships with directors, managers, key customers, clients, and partners.
10. Assist marketing managers with recruiting, training, and guiding business development teams.
11. Continue professional and personal development in leadership, management, and teambuilding skills.
12. Maintain a high degree of tact and confidentiality.

Position Requirements

• Bachelor's degree in marketing or business, or equivalent experience preferred.
• Proven experience in business development, sales, and marketing.
• Excellent leadership, management, and organizational skills.
• Strong analytical, problem-solving, and decision-making skills.
• Outstanding written and oral communication skills.

Skills/Physical Demands/Competencies

• Ability to repetitively push/pull/lift/carry objects.
• Ability to work with/around cleaning agents.
• Ability to successfully complete a background check, subject to applicable law.

Note: All employees are employed by and under the supervision of an independently owned and operated SERVPRO Franchise. They are not employed by SERVPRO Industries, LLC or its affiliates.