Job Details

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Summary/Objective

The Center Manager is responsible for overseeing a FullSpeed Automotive facility to ensure it delivers the highest operational standards and excellent customer experiences.

The Center Manager creates an environment ensuring customer service expectations are met, drives accountability, sales goals, controlling costs, and managing profitability. They also ensure that the Center team members are trained and technically proficient, while maintaining workplace safety, standards, and fostering a culture of teamwork and customer service.

Duties And Responsibilities

• Preferably 1-2 years in Automotive Retail Management and 2-3 years managing people.
• Engage customers by building relationships that make them feel like guests in our location.
• Attract and manage local fleet businesses, while taking care of our local customers.
• Meet or exceed sales goals daily by completing accurate vehicle health checks and using FSA tool systems provided for every customer.
• Complete computerized work schedules, performance plans, opening and closing procedures with ease.
• Control shop costs including parts/equipment, operational expenses, and labor.
• Build and lead a team of engaged, service-oriented techs and mechanics, including hiring the right people and fostering a service-driven environment.
• Oversee daily operations, service bay organization, store readiness, and inventory management.
• Act as a go-getter—deliver results but always aim to do more for the customer and your team.
• Proficient in technology and capable of using our computer systems.
• Pit Crew Certified (internal candidates)
• Results-driven with strong business acumen and understanding of P&L management. Strong logical and business skills with mathematical common sense.
• Ability to deliver exceptional customer experience with honesty, humility, and integrity.
• Having an Owner Mentality—care for your store, teammates, and guests, focusing on overall outcomes with a hands-on approach.
• Adapt to the constantly changing demands of the automotive service industry, with flexibility to meet customer needs.
• Maintain a strong store presence, including weekends and non-traditional hours. Be prepared for physical activity throughout the day.
• Implement and maintain safety protocols to ensure a secure, hazard-free workplace, including OSHA compliance and safety training.
• Monitor and enforce security measures to protect assets, vehicles, and the facility.
• Ensure compliance with safety, environmental, and employment standards per local and national laws.

Why join us?

• Medical, Dental, and Vision Insurance
• Short-Term and Long-Term Disability
• Employer Paid Life Insurance
• Paid Time Off
• 401(k) with employer match
• Bonus Plan
• Employee Discount Program
• Growth Opportunities

Note

The above description outlines the general nature and level of work performed; it is not an exhaustive list of all responsibilities, duties, and skills required. Employees may be asked to perform other duties as requested by their supervisor, in compliance with laws. Employment is at-will.

FullSpeed Automotive is an equal opportunity employer, considering all qualified applicants without regard to protected characteristics.

Job Qualifications

• Driver's License
• Successful background check results
• Ability to lift over 40 pounds regularly
• Ability to bend, reach, stand for long periods
• State inspector or emissions certifications are a plus

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Motor Vehicle Manufacturing