Job Details

Membership Services Representative

📍 Location: Forsyth, Georgia

📅 Job Type: Full-Time

About Us

The Forsyth-Monroe County Chamber of Commerce has been supporting local businesses since 1978, providing resources, programs, and advocacy to foster economic growth. Guided by the principles to Inspire, Support, and Lead, we work closely with businesses, government, and community partners to create a thriving local economy. Through events, networking opportunities, and business development initiatives, we strive to enhance commerce and improve the quality of life in Forsyth and Monroe County.

Position Overview

The Membership Services Representative reports to the President/CEO and is responsible for membership sales and retention, administrative tasks, event support, and digital engagement. The ideal candidate will be passionate about community engagement, have strong communication and problem-solving skills, and thrive in a fast-paced environment.

Key Responsibilities

Membership Services

• Recruit and retain Chamber members using strategic tools (training provided).
• Develop and maintain a strong membership recruitment plan.
• Assist in managing the membership database, ensuring accurate records.
• Provide weekly reports to the President/CEO on targeted potential members.
• Promote Chamber programs and events to members and the community.
• Assist with membership renewals and distribute membership materials.
• Maintain call records and follow up with potential members.
• Proactively identify and resolve membership-related concerns to enhance member experience.

Event Support

• Assist the President/CEO with securing sponsorships, donations, and event attendance.
• Support event planning, setup, and teardown.

General Office Duties

• Answer calls and greet visitors professionally.
• Assist in preparing monthly board meeting packets.
• Create and send bi-weekly member-exclusive offers via email.
• Perform other duties as assigned by the President/CEO.

Digital Skills

• Develop and manage content for social media platforms (Facebook, Instagram, TikTok).
• Create and edit visual content using Canva and Adobe Creative Suite.
• Maintain and update the Chamber website with accurate and engaging content.
• Monitor digital engagement metrics and generate reports.
• Respond to social media inquiries and engage with the online community.
• Collaborate on digital marketing campaigns and promotional materials.

Qualifications

✔ Associate's Degree in Business or related field (or equivalent experience).

✔ Minimum 2 years of relevant experience in membership services, marketing, or administration.

✔ Proficiency in Microsoft Office, Canva, and Adobe Creative Suite.

✔ Basic website maintenance experience is preferred.

✔ Strong communication and problem-solving skills (written and verbal).

✔ Ability to multitask and meet deadlines in a fast-paced environment.

✔ Professional demeanor with board members, elected officials, and the public.

✔ An entrepreneurial mindset with the ability to work independently and as part of a team.

✔ Valid Georgia driver's license and reliable transportation.

✔ Ability to lift 25 lbs. as needed.

✔ Occasional after-hours work is required.

Why Join Us?

• Meaningful work that supports local businesses and economic growth.
• Collaborative and supportive team environment.
• Opportunities for professional growth and development.

Apply Today! If you're passionate about community engagement and making a difference, we'd love to hear from you! Sent Resumes to ...@forsyth-Monroechamber.com.